Comcast extends free internet for those in low-income households

Dec 9 2020, 8:50 pm

As the COVID-19 pandemic forced school closures and telecommunication in March, Comcast stepped in to provide free wifi to low-income households for 60 days.

On December 7, the company announced that they would be extending their coronavirus support until June 30, 2021.

“Our teams have worked tirelessly to ensure our network is operating at peak performance and help our customers and our communities navigate this unprecedented crisis,” said Dave Watson, Chief Executive Officer, Comcast Cable in a press release. “For nearly a decade, we’ve been on a mission to ensure students have the resources they need to be successful. We have accelerated that work during COVID-19 by partnering with public schools to provide Internet for more low-income students and by working with community centers to create safe spaces for families to connect to free WiFi through Lift Zones.”

Those without internet connection can sign up online to receive complimentary service for 60 days. The service is part of changes to the company’s Internet Essentials program, which normally provides low-income families internet access at reduced prices of $9.95/month.

All new customers will receive a free self-install kit that includes a cable modem with a Wi-Fi router. There will be no contract, credit check, or shipping fee.

In addition to the free internet, all new and existing Internet Essentials customers can enjoy increased speeds of 25/3 Mbps. Customers will automatically have an increase in speed, which will remain the speed of the service going forward.

Comcast will also be continuing their Lift Zones program, which provides free internet to community centers across the country.

To sign up for free or reduced wifi, applicants can visit www.internetessentials.com.

Alyssa TherrienAlyssa Therrien

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