The Better Business Bureau (BBB) is warning travellers of a potential scheme involving fraudsters impersonating Expedia Inc. representatives.
The BBB has received complaints from customers alleging they obtained a number for Expedia using an internet search.
When they call the number, they reach an individual posing as an Expedia representative.
The fake representative claims the only way to receive a refund is to purchase a gift card. They proceed to request the customer’s card number and pin information.
“Expedia does not require consumers to purchase gift cards in order to obtain a refund,” said the BBB in a statement.