Edmonton is slowly going back to using transit during the pandemic

The City of Edmonton says transit ridership is gradually increasing, with 50% as many people riding the city’s buses and trains compared to pre-pandemic levels.

September is usually the busiest time of year for transit as students head back to school.

“We’re starting to see a gradual return to transit. We’re starting to welcome customers back, and we’ll continue to monitor service closely to help support Edmontonians’ travel needs,” said Eddie Robar, Branch Manager, Edmonton Transit Service.

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As buses and trains become more populated, the transit authority said it’s keeping up with coronavirus safety precautions including cleaning surfaces with electrostatic sprayers. Everyone on transit is also required to wear a mask, as per Edmonton’s bylaw.

Since some city-run facilities are still closed, it’s more difficult than usual to buy a Ride Transit Pass in person. ETS pointed customers to its new website for selling the passes, although cards can take up to 10 days to arrive via mail.

Right now the online system only accepts credit card payments, although ETS is working to bring in debit card compatibility.