Canada Life customers in several provinces could be part of proposed class action
Canadian customers across several provinces could be part of a new proposed class-action lawsuit against Canada Life.
The lawsuit comes weeks after the insurance agency revealed that a cyber incident affected 70,000 Canada Life customers.
On May 1, Bob Buckingham Law filed the proposed class action in the Supreme Court of Newfoundland and Labrador on behalf of plaintiffs Elizabeth Boggan and Sharon Hynes. Residents in Newfoundland and Labrador, British Columbia, Manitoba, and Saskatchewan who were affected by the incident could be eligible to be part of the lawsuit.
The allegations
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In a statement published on its website on April 20, Canada Life said that it had identified a cyber incident that led to an unauthorized third party gaining access to customers’ personal information.
Less than 0.5 per cent (about 70,000) of the company’s 14 million Canadian customers were affected by the cybersecurity incident. A company spokesperson told Daily Hive that the incident was mostly limited to one corporate client. Compromised data includes names, addresses, and, in some cases, date of birth and the individual’s earnings.
According to the court document, the lawsuit alleges that Canada Life still hasn’t revealed the full scale of the data breach. It also alleges that the company failed to implement necessary safeguards to uphold its duty to protect customers’ personal information, thereby making them vulnerable to identity theft, fraud, and misuse of their personal information.
It also points to the fact that the company offered customers free credit monitoring and identity protection services for a limited time, highlighting “the seriousness of the incident and the risks.”
“This lawsuit alleges that Canada Life failed to adequately safeguard the sensitive personal information entrusted to it, in violation of applicable privacy legislation,” states the class action website.
Are you eligible?
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Canadians who could be part of the class-action lawsuit include customers who live in Newfoundland and Labrador, British Columbia, Manitoba, and Saskatchewan, whose personal, insurance, and financial information was accessed as a result of the April 2026 data breach.
How much could you receive?
For now, there’s no proposed amount for how much affected class members could receive. However, the lawsuit states that affected Canadians should be entitled to compensation as a result of the alleged privacy breach.
What should you do next?
If you meet the eligibility requirements, visit the Canada Life Data Breach Class Action website for details and updates. You can also provide your information, including your contact details and the type of plan you have with Canada Life.