What Canadians should know about the Booking.com data breach

Reservation site Booking.com is warning customers about a data breach that may have resulted in hackers accessing personal information.
Affected Booking.com customers state that they’ve received emails notifying them of the data leak. One customer shared a screenshot of a notification on X, which states, “We’re writing to inform you that unauthorized third parties may have been able to access certain booking information associated with your past or upcoming reservation(s) listed below.”
Booking.com responded to the customer on X, stating that the “unusual activity” only affected a limited number of bookings.
In an email to Daily Hive, the company said that “unauthorized third parties” gained access to guests’ booking information, names, email addresses, phone numbers, and anything that customers may have shared with the accommodation. However, hackers did not have access to customers’ payment information.

Prostock-studio/Shutterstock
“Financial information was not accessed from Booking.com’s systems, nor were guests’ physical addresses,” the company stated.
The company did not share how many Canadians were affected by this data breach.
“Upon discovering the activity, we took action to contain the issue,” reads the statement. “We have updated the PIN number for these reservations and informed our guests.”
Founded in Amsterdam in 1996, Booking.com has since grown to become one of the largest one-stop digital marketplaces for vacations, where customers can book flights, accommodations, transportation, and activities. The site gives customers access to over 28 million accommodation listings, including 6.6 million homes, apartments, and other unique accommodations.
Have you been affected by this data breach? Let us know in the comments or email us at trending@dailyhive.com.