Tim Hortons has announced that starting Friday, more than 400 restaurants along major highways in Canada will be open to provide food and drink service to truck drivers.
And in addition to offering a space to grab a bite, drivers will be welcome to use the facilities, which the company says are being sanitized at least every 15 minutes.
“Canada is relying on frontline essential workers to get us through the COVID-19 crisis and truck drivers play an integral role in keeping the country running. We salute them, we thank them for their tireless work,” said Tim Hortons Canada Chief Operations Officer Mike Hancock, in a release.
“We know there have been barriers for truck drivers in accessing clean washrooms and food and drinks to keep them going during their work. We made it a priority to address these issues and we continue to work on how we can better serve truck drivers and all guests.”
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Further, Tim Hortons is working with restaurant owners on rolling out a new curb-side mobile ordering system. The new procedure is reportedly improving access at restaurants where take-out purchasing is no longer being offered, but the drive-thru remains open.
Hundreds of restaurants are already online with this service and restaurant owners are being encouraged to adopt it, particularly to help serve truck drivers whose vehicles cannot access drive-thru lanes.
“The health and safety of guests is our top priority and for that reason we cannot allow guests to walk the drive-thru,” said Hancock.
“However, we believe this new service option will provide another way for us to serve the vital truck driving community in Canada, along with guests who might not have a vehicle and want to make purchases at Tim Hortons restaurants where only the drive-thru is open.”
Tim Hortons has also been encouraging restaurant owners across the country to offer more delivery options for guests through platforms such as SkipTheDishes and Uber Eats.
More locations are being added to these services on a regular basis, so check back.
Throughout the pandemic, more than 2,000 Tim Hortons locations remain open across the country offering take-out service, and providing operating washrooms for guests.