After security cameras at a Langley Tim Hortons captured footage of a woman pooping on the floor of the restaurant and throwing it an employee, the company said it is “deeply concerned” by the incident.
In a statement to Daily Hive, the company said the safety of its employees “is always a top priority for us.”
In “limited” cases across the country, “restaurants have a restricted access policy for restrooms to ensure the wellbeing of our guests,” the company said.
The incident in Langley arose from the fact that the employee “denied access to this guest based on past behaviour and out of concern for the immediate safety of team members and guests in the restaurant.”
As the matter escalated, they said, the employee contacted local authorities for assistance.
Captured by the store’s security camera, the situation appears to show a woman becoming increasingly irate with an employee behind the counter.
The situation continues to escalate and ultimately culminates with the woman dropping her pants, defecating on the floor, and proceeding to throw feces at the employee.
She then cleans herself up with napkins on the counter, before throwing those at the employee as well. At this point, she pulls up her pants and leaves the store.
“We are aware of the video and did attend,” said Langley RCMP Cpl. Holly Largy.
Largy told Daily Hive the woman was released on documentation to appear in court on a later date.
“The BC Prosecution Service will determine if charges will be laid,” she added.
“Unfortunately, the circumstances evolved into a disturbing event.”