The frustration with Canadian airports is continuing.
Travellers and athletes have adamantly expressed anger with airlines due to lost luggage and flight delays over the past several weeks.
Last week, a London-based motorsport publication accused Air Canada of kicking off more than 30 passengers from a Montreal flight for āno good reason.ā
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The annoyance towards Montreal’s biggest airport continued on Monday night as videos began circulating on social media showing anxiety-inducing amounts of idle luggage and hours’ worth of flight delays.
“What a f***ing mess,” said Fort Lauderdale’s Rob E, calling Air Canada’s service “poor” and “unbelievable.” He sarcastically thanked the airline for “f***ing this all up.”
“Unbelievable. Poor customer service. Days of delays. And lost luggage,” he wrote.
Unbelievable. Poor customer service. Days of delays. And lost luggage. #aircanada #montreal #montrealnews #cbcnews pic.twitter.com/Q38ytl6D3L
ā Rob E (@robaeiii) June 28, 2022
Clara Loiseau, a journalist for Le Journal de MontrĆ©al, captured the chaos in a single video, mockingly saying, “Welcome to Montreal” in French. (With an appropriate melting face emoji.)
Le chaos en une vidƩo?
Bienvenue Ć #MontrĆ©al š« @yulaeroport pic.twitter.com/BhLEnTNnq8ā Clara Loiseau (@ClaraLoiseauJDM) June 29, 2022
The popular Montreal-based Instagram account @fucknomtl also shared a video of hundreds of bags seemingly parked at the pick-up terminal.
View this post on Instagram
Jessica M. Rosen, a sustainability strategist, called the Montreal Trudeau Airport an “absolute shitshow” and said flights were delayed and cancelled “left and right.”
Absolute shitshow in the Montreal airport US terminal right now. Flights delayed or cancelled left & right. People traveling w kids doing the absolute most to keep their kids happy.
Woman in front of me genuinely perplexed as to why there are so many travel problems š pic.twitter.com/jf1HYw2Ews
ā Jessica M. Rosen (she/her) (@feedjess) June 26, 2022
Brian Cicioni, a New York City Tour Guide, says a 77-minute layover in Montreal turned into a three-hour delay before eventually being cancelled. He says he was considering taking a train back to New York instead before Air Canada’s “impractical rebooking” rerouting him on a Porter flight back.
“Iāve never seen anything like this in my 23 years of flying,” he tweeted.
Other YUL passengers and strandees complained that there was standing room only at gates and that Montreal Trudeau Airport is in “absolute shambles.”
Situation @yulaeroport: many flights are delayed or canceled. Weāve been here for 8 hrs and have an extra 24 hrs added to our trip, more flights to navigate. Standing room only in most gates and 10% of people are hacking up a lung, few masks. This is not the summer to travel. š„
ā jennifer dorner (@jenniferdorner) June 29, 2022
@Montreal @yulaeroport @KLM absolute shambles of a place….never a f###ingen!
ā ray walker (@mondokid17) June 29, 2022
In response to the barrage of tweets, Air Canada says the flight delays, cancellations, and baggage chaos is a result of a “great lack of personnel” and that the airline and its partners are “doing everything in their power to offer you an efficient service despite the lack of human resources.”
The country’s biggest airline also says that due to the “imponderables of the pandemic and manpower challenges, some services are more limited.”
A new online tool has started to track delays and cancellations across the country, to help travellers with enraging wait times.
Daily Hive has reached out to YUL Airport for additional comment.
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