Lime rolls out patrol team to ensure Calgarians ride and park properly

Jul 30 2020, 9:59 am

Lime is rolling out more than just scooters to Calgary’s streets.

The micromobility provider announced on Wednesday that it would be dispatching its Lime Patrol team to YYC to help keep its scooters properly parked and off of walk ways.

“We appreciate how welcoming Calgary and its residents have been to Lime and we want to do our part to ensure streets are safe and clear from mis-parked e-scooters,” said Michael Markevich, Canada General Manager for Lime, in the release.

“Lime Patrol has proven successful in improving parking compliance and educating riders on proper parking etiquette in cities across the world. We’re always looking for ways to be good neighbors and this is just part of our broader effort to serve Calgary with operational excellence.”

The patrol team has been dispatched to Calgary’s highest demand areas as of Thursday, July 30, with plans to both reposition scooters to more suitable parking areas when necessary, as well as reminding riders to avoid using the pedestrian pathways.

Lime Patrol has been launched in a number of other cities throughout the world that offer Lime scooters, including California, Paris, LA, and Spokane.

“When the Lime Patrol launched, we saw an immediate improvement in appropriate vehicle parking, a reduction in complaints, and an improvement in downtown customer relations,” said Colin Quinn Hurst, Active Transportation Manager of Spokane Public Works, in the release.

“In addition to monitoring parking of the shared vehicles, the Lime Patrol provided a friendly face for the program by answering questions and informing users of responsibilities, laws, and recommendations for safe use of the program.”

Calgary’s riders are reminded to use bike paths when riding shared electric scooters, to ride no more than one person to a scooter, and to end their rides in places that do not block pedestrian walkways, such as in one of the city’s new Share and Go parking zones.

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