With 6M backlogged deliveries Canada Post can't guarantee delivery times

Dec 7 2018, 4:26 am

If you haven’t already, you may want to consider that dreaded trip to the mall for your holiday shopping.

Although federal legislation has put Canada Post employees back on the job, after weeks of rotating strikes, the company still can’t guarantee their typical delivery timelines, especially with the holidays in full swing.

According to Canada Post spokesperson Jon Hamilton, there’s a current backlog of six million packages across the country.

“We’re still continuing to deliver,” he explains. “We understand how important holiday deliveries are and we’ll be putting up regular updates so people can understand.”

Hamilton also explains how their timelines have been suspended since early November, several weeks after the rotating strikes began.

“We’ve never had a specific holiday guarantee,” says Hamilton. “If you send a package across the province, something that might have taken two days could take anywhere from three to six days — we’re just not at a position where they can be guaranteed.”

He also explains that there are options for shipping with shorter timeframes — although they might cost more.

“If you’re shopping online, look at the shipping details and see what the options are. At the very least, make sure to get a tracking number.”

External factors have also been creating delays for Canada Post’s ability to get packages out — difficult weather conditions and illegal pickets being two of them.

“We’ve been seeing neighbouring unions picketing and disrupting mail service. We’ve been seeing it in Vancouver and Toronto, two of our biggest centres,” Hamilton explains. “We’ve had blockades where we couldn’t get materials out on the weekend.”

According to Hamilton, the weekend is a valuable time for Canada Post to make progress on the build-up, through employees working voluntary overtime or through the hiring of seasonal employees. Some pickets though, have prevented packages from coming out altogether.

“There’s demonstrating for the sake of demonstrating and disrupting mail service and not allowing packages to come out,” he says. “Going forward, we’ll deliver everything that we can in a safe and responsible manner.”

According to the Canadian Union of Postal Workers (CUPW), a number of allies from neighbouring unions have been arrested after peaceful protests. Arrests have been made in Ottawa and Halifax.

“In solidarity with postal workers, the protest-line allowed workers in but did not allow mail out,” reads a statement from the CUPW.

Earlier this morning, union and community members set up picket lines outside the mail processing plant in Fredericton, New Brunswick, and outside the airport in Edmonton.

“We are overwhelmed by the display of solidarity from across the country over the last week,” says CUPW National President Mike Palacek. “It’s clear that this fight is no longer just about postal workers.”

Daily Hive has reached out to the CUPW regarding the “six million package” backlog and is awaiting comment.

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