Air Canada is currently experiencing a massive outage through its network.
The outage was reported by Air Canada through Twitter around 12 pm ET on Monday, which is the first day of March Break for many. The actual time of when the outage began, and when it may resolved, is currently unknown.
“We’re currently experiencing an interruption at our customer Contact Centres and http://www.aircanada.com . We apologize for any inconvenience and are working towards restoring our service as quickly as possible,” said the tweet.
We’re currently experiencing an interruption at our customer Contact Centres and https://t.co/9y0kvWG2OP. We apologize for any inconvenience and are working towards restoring our service as quickly as possible. Thank you for your patience.
— Air Canada (@AirCanada) March 12, 2018
The network outage has been causing chaos at airports across the country.
Air Canada is experiencing a network outage nationwide, and departing passengers are being checked in manually, which is causing a bit of congestion in the terminal. Passengers are encouraged to check with @AirCanada for updates.
— YYC (@FlyYYC) March 12, 2018
Sitting on the plane at YVR for an hour and a half because @AirCanada systems are down. Combined with all the other issues we have had this is our first and last flight with the airline
— Megan (@twitty_retort) March 12, 2018
— Graham Sucha MLA (@grahamsucha) March 12, 2018
— Marian Donnelly (@mariandonnelly) March 12, 2018
My first hand written boarding pass ever (at least that I remember). Air Canada’s systems are down for the last 90 minutes so expect cascading flight delays today #aircanada #travel #canada pic.twitter.com/aMBxiwpuie
— Jim Harris (@JimHarris) March 12, 2018
While the outage looked like it only affected Canadian flights, Twitter users abroad also showed their frustration with Air Canada’s system.
@AirCanada what’s up with systems? Trapped outside checking at Heathrow
— Andrew Obee (@aobee) March 12, 2018
— Emir Ozdemir (@emir_ozdemir_) March 12, 2018