One day after The Bay in downtown Vancouver experienced a closure, we are learning more about what exactly led to it.
In a story published by Daily Hive Urbanized on Tuesday afternoon, we shared that The Bay was closing for the day “due to an emergency situation.”
An anonymous source told Daily Hive some more details, including suggesting that brown sewage-like water could be seen flooding parts of the store.
Today, a spokesperson for The Bay clarified that the mysterious brown water was “not sewage” but did share more details about what happened.
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“Due to a water pipe burst and subsequent flooding, we were unable to open the store today. Remediation is underway, and we expect to reopen tomorrow,” The Bay said on Tuesday evening.
. @DailyHiveVan is receiving more information about the “emergency situation” at The Bay in downtown Vancouver. According to a source, water that “looks like sewage” has leaked and damaged the Levi’s store and Zellers. More to come: https://t.co/FjKB6qEKHU pic.twitter.com/qgxLrt1yTX
— Nikitha Martins (@nikitha_martins) January 17, 2024
Does not look good.
— Emery A. (@westcoastweathr) January 17, 2024
“There is not sewage in the store,” the spokesperson added.
“The water was cleaned up, and we are open today.”
The spokesperson also told Daily Hive that the basement level is closed but expected to open again soon.