The TTC has launched ‘Please Offer Me a Seat’ program.
Now, TTC customers needing a place to sit will be able to ask other customers to offer them a seat simply by wearing a button indicating their need.
According to the TTC, the program is a response to customer feedback, and designed with the support of the TTC’s Advisory Committee on Accessible Transit, allowing its customers to self-identify their need for a seat.
“Similar to programs in New York City and London, this is part of the TTC’s growing commitment to increasing accessibility for all of its customers,” says a transit release.
♿♿ The #TTC has launched a “Please Offer Me a Seat Program” to assist customers living w/ accessibility needs in finding a seat when travelling on TTC. You may request a button from Customer Service Agents or from Collector Booths at all stations. https://t.co/j0DvtGS8do pic.twitter.com/xFENrZjCux
— TTC Customer Service (@TTChelps) May 8, 2018
The buttons do not guarantee someone a seat or oblige another to give up their spot. The TTC says the process will make it easier for customers with a need that is visible or invisible, or based on age or pregnancy, to request a seat.
Participating in the program is completely voluntary and customers are not required to wear a button to occupy blue priority seats.
Buttons are available from Customer Service Agents and Collector Booths in TTC stations, and the TTC will also mail buttons to customers upon request.