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Vancouver International Airport ranked North America's "least frustrating"

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DH Vancouver Staff Nov 24, 2014 6:09 pm

Just in time for the holiday travel season, Bloomberg Businessweek has released its “Airport Frustration Index” and Vancouver International Airport has been named the least frustrating airport in North America.

The index considered factors such as the commute to the airport, the overall pleasantness of being at the airport (security, restrooms, and shopping), and the timeliness of flight departures. Airports with a score of zero are the least frustrating while a score of 100 indicated the most frustrating.

In total, YVR attained a top overall score of 17.6, but it faltered in categories for commute – ranking 22 out of 36 airports – and shopping options (6.8/10). However, it had some of the highest scores for security (7.6/10), restrooms (8.2/10) and on-time departures (85%).

Four other Canadian airports also made the list: Calgary International Airport (4th), Ottawa International Airport (8th), Montreal-Pierre Elliot Trudeau International Airport (20th) and Toronto Pearson International Airport (30th).

New York’s three airports (LaGuardia, Newark Liberty International, and John F. Kennedy), Chicago O’Hare and Los Angeles International bottomed the list as the continent’s most frustrating airports.

Earlier this year, Skytrax ranked YVR as the North America’s best airport for the fifth year and the world’s ninth best. In another ranking released this fall, Vancouver’s airport was even named the best airport to sleep in.

North America’s Least Frustrating Airports (Bloomberg Businessweek)

  1. Vancouver International Airport
  2. Portland Oregon International Airport
  3. Austin-Bergstrom International Airport
  4. Calgary International Airport
  5. Phoenix Sky Harbor International Airport
  6. Tampa International Airport
  7. Seattle-Tacoma International Airport
  8. Ottawa International Airport
  9. Minneapolis-St. Paul International Airport
  10. San Diego International Airport
  11. Detroit Metropolitan Wayne County Airport
  12. Atlanta Hartsfield-Jackson Airport
  13. Ronald Regan Washington National Airport
  14. Boston Logan International Airport
  15. Charlotte Douglas International Airport
  16. Denver International Airport
  17. San Francisco International Airport
  18. Lambert-St. Louis International Airport
  19. Baltimore-Washington Thurgood Marshall Airport
  20. Montreal-Pierre Elliott Trudeau International Airport
  21. Las Vegas McCarran International Airport
  22. Kansas City International Airport
  23. George Bush Intercontinental Airport
  24. Ft. Lauderdale-Hollywood Airport
  25. Orland International Airport
  26. Chicago Midway International Airport
  27. Philadelphia International Airport
  28. Miami International Airport
  29. Dallas-Ft. Worth International Airport
  30. Toronto Pearson International Airport
  31. Los Angeles International Airport
  32. New York John F. Kennedy Airport
  33. Chicago O’Hare International Airport
  34. Washington Dulles International Airport
  35. Newark Liberty Airport
  36. New York LaGuardia International Airport

 

Feature Image: YVR Airport via Shutterstock


D8d194f40cb13417f79d4d8daee34fdb?s=96&d=mm&r=g
DH Vancouver Staff
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