Shangri-La Hotel, Vancouver has received the coveted AAA Five Diamond Award designation for 2012, the travel authority’s highest rating for hotels and restaurants. This is the first time the hotel has received the distinction and it marks Vancouver’s only Five Diamond hotel.
The Five-Diamond recognition is one we accept with humility and pride,” said Vito Romeo, general manager, Shangri-La Hotel, Vancouver. “It is tremendous recognition of our hotel facilities and amenities, but more importantly of our staff, who are dedicated and passionate ambassadors for the Shangri-La brand, the city of Vancouver and our hospitality profession.
Shangri-La Hotel, Vancouver joins a select group representing the upper echelon of the hospitality industry. Hotels that achieve the coveted Five AAA Diamonds are recognized for their delivery of exceptional guest service, luxurious accommodation, superior facilities and personalized amenities, according to AAA. For 2012, only 126 lodgings and 53 restaurants received the Five Diamond Rating. These establishments account for just 0.3 percent of the total 59,000 AAA Approved and Diamond Rated lodgings and restaurants across the U.S., Canada, Mexico and the Caribbean.