The Real Estate Council of British Columbia is launching an anonymous tipline to “enhance consumer protection” in BC’s housing, the province announced on Thursday.
“People deserve to know that they can trust the professionals they are working with when they are buying or selling real estate,” said Finance Minister Carole James. “I am encouraged by the council’s move to have a new tipline that will help protect people from unethical conduct in our real estate market.”
Both consumers and real estate agents will now have an anonymous way to report suspected misconduct by real estate agents. There are two ways to share a tip:
The province said the tipline gives people “the opportunity to let the… council know about suspicious activities, while protecting their identities.”
When a tip is received, the council’s investigators review it and take appropriate action as needed.
“We are proud to launch this new tipline to help protect consumers,” said council chair Robert Holmes.
He noted the council opens an investigation file on every complaint received.
“Anyone can now report suspected misconduct on a confidential basis by calling the tipline or submitting it online, and we will follow it up.”