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$22,000 Rogers Cellphone bill

By DH Vancouver Staff, DH Vancouver Staff Mar 05, 2013 9:30 am

We all know that Canadian cellphone companies have high domestic rates, but when it comes to international the rates are through the roof. A Burnaby dad found out the hard way after his 11-year-old son racked up a $22,000 Fido (owned by Rogers) bill during a family trip to Mexico. Now, Matt Buie is accusing Rogers/Fido of price gouging.

After hearing the news of the outrageous phone bill, the son rolled up into the fetal position and began to cry. Who wouldn’t?

The Rogers  pay-per-use charge is $30 to stream one minute (one MB) of YouTube video. Six times more than its competitor Telus, which charges $5. Bell has a rate of $8 to stream on MB.

Rogers has since reduced the bill to $500. Which begs the question, why do they have these outrageous roaming rates in the first place?

If you ever have a high cellphone bill, it doesn’t hurt to bring it up for dispute. More often than not they will reduce the bill or give you a credit.



DH Vancouver Staff
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